As an accounts receivable specialist, you will be responsible for the investigation and recovery of information from various cases, creation of reports and balance sheets for detailed merchant profit and losses, collection of payments, and detailed reports of merchants' bank statements

Working hours 2:30pm - 10:30pm

Job Duties and Responsibilities:

• Create and maintain case files in the Salesforce platform.

• Analyze merchants' bank statements to understand where incoming and outgoing cash is being transferred to and from.

• Tracks and resolves discrepancies.

• Resolves and researches issues on a timely basis using various systems and other tools.

• Research business partners of various companies through online research.

• Maintain bookkeeping databases and spreadsheets, updating information as needed.

• Communicate with previous clients and customers to request payment and arrange payment plans.

• Collect payment from customers and accurately record it into the system.

• Create reports and balance sheets that document overall profits and losses.

• Update client accounts based on payment or contact information.

• Handle sensitive information in a confidential manner.

• Provide support for internal and external audits.

• Prepare cash receipts for processing.

• Perform account reconciliations in a timely and accurate manner.

• Manage collection efforts and associated functions.

• Process accounts receivable transactions.

• May be required to perform other tasks and duties reasonably related to job responsibilities.

Experience/Knowledge, Skills & Abilities:

• 3-4 Years of AR experience is highly preferred.

• Customer service experience, and/or strong interpersonal and relationship-building skills.

• Ability to analyze large sets of data.

• Knowledge of accounts receivable, credit, and collections policies and protocols with proven expertise in analyzing data and recommending solutions.

• Experience working with and reading bank statements.

• Past investigative work experience is a plus.

• Demonstrated ability to multitask, organize, and prioritize to accomplish specific tasks.

• Meet tight deadlines, meeting monthly, quarterly, and annual goals.

• Strong attention to detail with a dedication to accuracy.

• Strong work ethic.

• High level of discretion.

• Proficiency with Microsoft Office (Word, Excel); knowledge of Salesforce or other CRM is desirable.

• C1 Proficiency in both written and spoken English.